What is your return policy?

Our return policy at Prettybabygifts.com is designed to ensure customer satisfaction. We offer a hassle-free return process for any unused and unopened products within 30 days of purchase. To initiate a return, customers can simply contact our customer support team with their order details and reason for return. Once the return is approved, we will provide a prepaid return label for easy shipping back to our warehouse. Upon receiving the returned item in its original condition, we will process a refund within 3-5 business days. However, certain personalized or customized items may not be eligible for return unless there is a defect in quality or error on our part. At Prettybabygifts.com, we strive to provide exceptional service and accommodate our customers' needs.