What is your return policy?

Our return policy at Poshtots.com is designed to ensure a hassle-free and convenient shopping experience for our valued customers. In case you are not completely satisfied with your purchase, we gladly accept returns within 30 days of delivery. The item must be in its original condition, unused, and accompanied by the original packaging for a full refund. However, certain products such as personalized or custom-made items cannot be returned unless they have manufacturing defects or damage during transit. To initiate a return, simply contact our customer service team with your order information, and they will guide you through the process. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or was received in error. At Poshtots.com, we strive to provide exceptional customer service, and our return policy is in place to ensure your complete satisfaction with your purchase.