Can I return or exchange an item I purchased from Portero.com?

Yes, you can return or exchange an item purchased from Portero.com. We want to ensure your complete satisfaction with your purchase, so we offer a hassle-free return policy. If for any reason you are not satisfied with your purchase, you can initiate a return within 7 days of receiving the item. To do so, simply contact our customer service team and provide them with the details of your order. Please note that the item must be returned in its original condition, with all tags and packaging intact. Once we receive the item and verify its condition, we will process your refund or exchange. Please refer to our Returns and Exchanges policy for further details and any exceptions that may apply.