What if the product I received is damaged?

If the product you received is damaged, we apologize for any inconvenience caused. At Portable-Fun, we prioritize providing high-quality products, but sometimes unforeseen circumstances can occur during shipping. Rest assured, our responsive customer support team is here to help. Please reach out to us within 48 hours of receiving the damaged item, and we will promptly assist you. To expedite the process, kindly provide relevant information such as your order number, a description of the damage, and any supporting photos if possible. We will assess the situation and offer appropriate solutions, which may include a replacement or refund, depending on the circumstances. Your satisfaction is our top priority, and we appreciate your understanding and cooperation in resolving any issues promptly.