What is your return policy?

Our return policy at Poolproducts.com is designed to ensure customer satisfaction. We offer a hassle-free return process within 30 days of purchase. If you are not fully satisfied with your order, you can return the item for a refund or exchange. To initiate a return, simply contact our customer service team, and they will provide you with a Return Merchandise Authorization (RMA) number. Please note that the item must be unused, in its original packaging, and in resalable condition for the return to be eligible. Once we receive the returned item, we will process your refund or exchange promptly. However, please be aware that certain exclusions and fees may apply, such as return shipping costs. For more detailed information, including our complete return policy, we encourage you to visit our website or reach out to our customer service team for assistance.