What is the return policy for Pollyandcrackers.com?

Our return policy at Pollyandcrackers.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item(s) for a refund or exchange. The product must be in its original condition, unworn, and with all tags attached. To initiate a return, simply contact our customer service team and provide your order details. We will guide you through the process and provide a return shipping label if needed. Once we receive the returned item(s), we will inspect them and process the refund or exchange promptly. Please note that original shipping fees are non-refundable, and the customer is responsible for return shipping costs, except in cases where the item is damaged or defective. Rest assured, we prioritize our customers' satisfaction and aim to make the return process as hassle-free as possible.