What is the return policy?

Pinmart.com has a customer-friendly return policy. If you are not completely satisfied with your purchase, you may return any unused items within 30 days from the date of purchase. To initiate the return process, simply contact our customer service team through email or phone, providing the order number, reason for return, and any supporting details. Once approved, you will receive a return merchandise authorization (RMA) number and instructions on how to proceed with the return. Please note that items must be in their original condition and packaging, and return shipping costs will be the responsibility of the customer, except in case of defective or incorrect items. Once we receive the returned items, we will issue a refund back to your original payment method, minus any applicable restocking fee. Overall, our return policy ensures your satisfaction and provides a hassle-free experience.