What is the return policy for Pinktaffydesigns.com?

At Pinktaffydesigns.com, we have a customer-centered return policy. If you are not completely satisfied with your purchase, you can return the item within 30 days from the date of delivery. To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging. However, certain items including personalized products and sale items are non-returnable unless they arrive damaged or faulty. To initiate a return, simply contact our customer support team with your order details, and they will guide you through the process. Once the return is received and inspected, we will issue a refund to your original payment method, excluding any shipping charges. Please note that return shipping costs are the responsibility of the customer, except in cases where the item is defective or if we made an error. For more information, please refer to our detailed return policy on our website.