Our return policy at Pinkolive.com is designed to ensure customer satisfaction. We offer a hassle-free return process for all our products. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return. Please ensure that the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase.
To initiate a return, simply contact our customer service team via email or phone with your order details. We will provide you with a return authorization number and further instructions. Once we receive the returned item, we will inspect it and issue a refund to the original form of payment within 5-7 business days. Please note that shipping charges are non-refundable. For more information and details on specific product returns, please refer to our Returns & Exchanges page on our website. Customer satisfaction is our top priority, and we aim to make the return process as seamless as possible.
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