What is your return policy?

Our return policy at Pinkmascara.com ensures customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date. We accept returns for a refund or exchange, provided the item is in its original condition, unworn, undamaged, and with all original tags attached. To initiate a return, simply fill out our online return form, which can be accessed in your account. Once your return is approved, you will receive a return authorization number and detailed instructions regarding the shipping process. Please note that original shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item. We aim to process all returns within 10 business days from the date of receipt.