What should I do if I receive a defective product?

Asked 6 months ago
If you receive a defective product, please contact our customer service team as soon as possible to report the issue. We will work with you to determine the best course of action, which may include exchanging the product, issuing a refund, or providing a replacement. It is important to provide detailed information about the defect and any related issues when reaching out to us. Our goal is to ensure that you are satisfied with your purchase and that we can resolve the problem in a timely and efficient manner. Thank you for your understanding and cooperation.
Answered Mar 9, 2024

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