What is your return policy?

Our return policy at Pigtailpals.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return any unused and undamaged items within 30 days of the purchase date. We offer a hassle-free return process where you can request a return authorization through our website or customer service team. Once approved, you will receive a prepaid shipping label to send the items back to us. Upon receiving the returned items, we will inspect them and process the refund within 5-7 business days. Please note that original shipping charges are non-refundable. We strive to make the return process as convenient and straightforward as possible to ensure your shopping experience remains enjoyable with Pigtailpals.com.