What is the return policy for Philips.com?

The return policy for Philips.com allows customers to return products purchased within 30 days from the date of delivery. To be eligible for a refund, the item must be in its original condition, including the packaging and all accessories. The return process involves contacting customer support via phone or email to initiate the return request. Once approved, a return label will be provided, and the customer is responsible for shipping the item back to Philips. After the return is received and inspected, a refund, minus any applicable restocking fees, will be issued to the original payment method. It's important to note that personalized or custom-made products, as well as opened software or consumables, are non-returnable unless defective. Full details and instructions can be found on the Philips.com website.