What is your return policy?

Our return policy at Petstreetmall.com is designed to ensure customer satisfaction. We understand that sometimes products may not meet your needs, and we are committed to offering a hassle-free return process. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. To be eligible for a return, items must be in unused condition and in their original packaging. Certain restrictions may apply to specialized or customized products. Please note that shipping fees are not refundable, and return shipping costs are the responsibility of the customer. Once your return is received and inspected, we will issue a refund to your original form of payment. For further details and to initiate a return, please visit our website or contact our customer service. Your satisfaction is our priority, and we strive to make your shopping experience with us completely risk-free.