The return policy for Petnetdirect.com ensures customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. To be eligible for a return, the item must be in its original packaging and in unused condition. Returns are accepted for both domestic and international orders. Simply contact our customer support team with your order details to initiate the return process. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer. Once the returned item is received and inspected, a refund will be issued to the original payment method within a reasonable timeframe. Petnetdirect.com strives to provide a seamless return experience for all customers.
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