What is your return policy?

Asked a year ago
Our return policy at Petitcouture.com is designed to provide our customers with a hassle-free experience. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days of receiving your order. All returned items must be in their original condition, unused, and with all tags attached. To initiate a return, simply contact our customer service team with your order details and reason for return. Please note that personalized or custom-made items are not eligible for return unless they arrive damaged or defective. Upon receiving the returned items, we will process a refund to the original payment method within 5-7 business days. Shipping and handling charges are non-refundable, except in cases where the return is due to our error. For more detailed information, please visit our Returns and Exchanges page on our website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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