What is your return/exchange policy?

Our return/exchange policy at Petcanteena.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we accept returns within 30 days of delivery. All returned items must be in unused condition and properly packaged for a refund or exchange. Please note that shipping fees are non-refundable unless the return is due to an error on our part. To initiate a return or exchange, simply contact our customer support team with your order details and reason for return. We will provide you with a return authorization and guide you through the process. At Petcanteena.com, we strive to provide exceptional service and guarantee your satisfaction with our products.