Do you have a return policy?

Yes, we have a return policy at Petandkennelsupply.com. We understand that sometimes products may not meet your expectations or may arrive damaged. Therefore, we offer a hassle-free return process. If you are not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund or exchange. To initiate a return, simply contact our customer service team with your order number and the reason for return. Please ensure that the item is in its original condition, unused, and with all the original packaging. We will provide you with a return shipping label, and once we receive the returned item, we will promptly process your refund or exchange. However, please note that certain items, such as personalized products or perishables, may not be eligible for return. For further details, please refer to our Return Policy page on our website.