What is Perry Phillips' cancellation and refund policy?

Perry Phillips' cancellation and refund policy is designed to ensure fairness and professionalism. If a client needs to cancel a booking, they must provide at least 48 hours notice prior to the scheduled session. In such cases, a full refund will be issued to the client. However, if the cancellation occurs within the 48-hour window, a 25% cancellation fee will be deducted from the refund amount. This is because last-minute cancellations can be challenging to fill, causing lost opportunities for other clients. In the rare event that Perry Phillips needs to cancel a session due to unforeseen circumstances, a full refund will be provided to the client. The refund will be processed within 5-7 business days, and all communication regarding cancellations and refunds should be directed to Perry Phillips' customer service team.