What if my order is damaged or incorrect?

If your order from Perfumedeal.com arrives damaged or incorrect, we have a comprehensive process in place to resolve the issue promptly. We apologize for any inconvenience caused. To ensure the best resolution, please contact our customer support team within 48 hours of receiving your order. Our dedicated team will guide you through the return process and provide a prepaid shipping label for the return of the damaged or incorrect items. Once we receive the return, we will either issue a refund or send a replacement, depending on your preference and product availability. We strive to provide exceptional customer service and make every effort to rectify any issues quickly and efficiently.