The return policy at Perfumania.com allows customers to return or exchange products within 30 days of purchase. The item must be unopened and in its original packaging to qualify for a refund. If the product is deemed to be defective or damaged upon arrival, Perfumania.com will provide a prepaid return shipping label. However, if the return is due to personal reasons or change of mind, the customer will be responsible for the return shipping costs. Once the returned item is received and inspected, a refund will be issued back to the original form of payment within a reasonable time frame. It is important to note that certain items like testers, gift cards, and discontinued products are not eligible for return. For further details or assistance, customers can reach out to Perfumania.com's customer service team.
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