What should I do if I experience an outage?

If you experience a power outage, Pennsylvania Power Company generally advises customers to follow a few steps to ensure safety and proper reporting. First, it is important to check whether your neighbors are also without power, as this can help determine whether the outage is localized or more widespread. If it is limited to your home, you may want to check your circuit breaker to see if any switches have tripped. Next, you should report the outage to Pennsylvania Power Company. This can usually be done through their official website or their designated customer service lines, where you may find specific instructions for reporting outages. It is advisable to have your account number and address handy when making this report. While waiting for power to be restored, it is wise to use candles or flashlights instead of open flames for light and to unplug sensitive electronics to protect them from power surges when the power returns. For further guidance and up-to-date information on outages, it is always a good idea to visit the current Pennsylvania Power Company web page.