Can I cancel or change an order after I have placed it?

Yes, you can cancel or change an order after placing it on Penboutique.com, but it must be done within a certain timeframe. We understand that circumstances may change or mistakes can occur. To cancel or make changes to your order, please contact our customer service team as soon as possible. They will assist you in modifying or canceling your order, depending on its current status. However, if your order has already been dispatched or is in transit, we may not be able to cancel or modify it. In such cases, you may have to return the order once it has been delivered, in adherence to our return policy. For further details or assistance, please reach out to our customer service department.