What is your return policy?

Our return policy at Paws4claws.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date. Please note that all returns must be in new, unused condition with all original packaging and tags. We kindly request that you include the original receipt or proof of purchase with your return. Upon receiving the returned item, we will issue a refund to your original form of payment, excluding any shipping fees. However, please be aware that certain items, such as personalized or custom-made products, are not eligible for return, unless defective. For more details or assistance with your return, please contact our customer support team.