What is your return policy?

Our return policy at Paullabrecque.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. Please note that certain products, such as opened skincare or haircare items, cannot be returned for hygienic reasons. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. We strive to provide a hassle-free and transparent return experience for our valued customers.