Can I return or exchange a product?

Yes, Parfum1.com offers a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange the product within 30 days from the date of purchase. The item must be unused, in its original packaging, and in the same condition as when it was received. To initiate a return or exchange, simply contact our customer service team who will guide you through the process. Please note that certain items such as tester fragrances, skincare, and cosmetics may be exempt from returns due to hygiene reasons. Once we receive and process your return, you will be refunded the purchase price or offered an exchange, depending on your preference. We strive to ensure your satisfaction with every purchase from Parfum1.com.