What support options are available for Parametric Technology Corporation customers?
Parametric Technology Corporation offers a range of support options to cater to the needs of its customers. Customers can access online resources such as user guides, tutorials, and knowledge base articles on the company's website. Additionally, a community forum is available for users to connect with fellow customers and exchange ideas. For more personalized assistance, customers can contact the company's support team via phone or email. The support team is trained to provide technical assistance, troubleshooting, and guidance on using Parametric Technology Corporation's software effectively. Furthermore, customers can also opt for a support plan that offers priority access to support professionals, extended hours of support, and proactive maintenance and updates. With these various support options, Parametric Technology Corporation ensures that its customers receive timely and comprehensive assistance whenever required.
Answered May 3, 2024
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