What is your return policy?
Asked 6 months ago
Our return policy aims to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. All returned items must be in their original condition and packaging, with all tags and labels attached. Please note that personalized, customized, or engraved items cannot be returned unless there is a manufacturing defect or an error on our part. To initiate the return process, simply contact our customer service team, and they will provide you with a return authorization number and further instructions. We strive to process returns promptly, typically within 5-7 business days after receiving the returned item. Please refer to our website for more detailed information or contact our customer service for any additional inquiries.
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