What should I do if my order is damaged upon arrival?

If your order from PackagingSuppliesByMail.com arrives damaged, there are several steps you can take to address the issue. First, it is advisable to examine the package thoroughly upon receipt. Take note of any visible damage to the exterior of the box and keep all packaging materials, as they may be needed for any claims. Next, take photographs of the damaged items and the packaging as evidence. It is important to document the situation clearly. Once you have gathered your evidence, you should visit the current web page for PackagingSuppliesByMail.com to look for information regarding their return or damage policy. Typically, a customer service section will provide guidance on how to proceed in such cases. It may involve filling out a claim form or reaching out to their customer service team through the indicated contacts on the website. It is usually recommended to act quickly, as there may be time limits for reporting damage. By following these steps, you should be able to address the situation effectively and seek a resolution.