What is your return policy?

Our return policy at Pacificstereo.com is designed to ensure customer satisfaction. We strive to provide a hassle-free and transparent process for returns. If you are unhappy with your purchase, you can return it within 30 days of receiving it for a refund or an exchange. The item must be in its original condition, with all its accessories and packaging intact. To initiate a return, simply contact our customer support team and provide them with your order details. We will guide you through the return process and provide you with a pre-paid shipping label if necessary. Once we receive the returned item, we will promptly process the refund or exchange. Please note that certain products may be subject to restocking fees. For more detailed information, please refer to our Returns and Exchanges page on our website.