What happens if there is a false alarm?

If a false alarm occurs, Pacific Alarm Systems takes immediate action to minimize inconvenience. Our state-of-the-art alarm monitoring center will contact you or your designated contact person to verify if it was a false alarm. If confirmed, no further steps are necessary. However, if we are unable to reach you, or the alarm is not confirmed as false, we will follow the predetermined action plan outlined during system setup. This may involve dispatching our highly trained security personnel or contacting local authorities to preserve your property's safety. It is essential to ensure your contact information is up to date, enabling us to quickly resolve any false alarms. Our efficient and proactive approach aims to provide 24/7 protection while minimizing potential disruptions to both you and your neighbors.