What is the return policy?

Our return policy at Outdoorsolarstore.com ensures customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when received. Please contact our customer support team to initiate the return process. Once the return is authorized, you will receive a return label via email. Please note that return shipping costs will be deducted from the refund amount unless the return is due to an error on our part. Refunds will be issued within 7-10 business days of us receiving the returned item. We strive to make the return experience hassle-free and aim to provide excellent customer service throughout the entire process.