What is your return policy for damaged items?

Our return policy for damaged items is straightforward and customer-friendly. If you receive an item that is damaged or defective, we are committed to resolving the issue promptly. Upon contacting our customer service within 48 hours of receiving the damaged item, we will guide you through the return process. We may request pictures of the damaged item for documentation purposes. Once we receive the item back in its original packaging, we will either provide a replacement or issue a full refund, including any shipping costs incurred. Our aim is to ensure that our customers are satisfied with their purchase, even in the rare event of receiving a damaged product. Please note that this policy does not cover normal wear and tear or damage caused by improper use.