What should I do if my OttLite lamp is not functioning properly?

If an OttLite lamp is not functioning properly, there are several steps that one can take to troubleshoot the issue. First, it is essential to ensure that the lamp is plugged in securely and that the outlet is functioning. Sometimes, simply moving the lamp to a different outlet can resolve the problem. Next, check the lamp's power switch to make sure it is in the "on" position. If the lamp uses a bulb, it is advisable to examine the bulb to see if it needs replacement. Turn off the lamp and inspect the bulb for any signs of damage or breakage. If it appears burnt out, replacing it with a new bulb designed for the specific OttLite model is necessary. In the case that the lamp has a dimming feature, ensure that it is set to the desired brightness level. If these initial troubleshooting steps do not resolve the issue, the lamp may require further inspection. In this situation, it is recommended to visit the OttLite website for additional support resources or for potential contact information for customer service assistance.