What is Orsracksdirect.com's return policy?

At Orsracksdirect.com, we have a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the product within 30 days of the original purchase date. To qualify for a return, the item must be in its original condition and packaging, with all tags and accessories included. We do not accept returns on customized or assembled products. Please note that customers are responsible for the return shipping costs unless the item is defective or damaged upon arrival. Refunds will be issued to the original payment method within 5 business days after we receive the returned item. If you need assistance with your return or have any further questions, our customer support team is available to help you.