Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, it is possible to cancel or change your order after it has been placed, but only if the item has not yet been shipped. We strive to process and ship orders as quickly as possible, often within one business day. Therefore, it is essential to contact our customer service team immediately to request any changes or cancellations. Please provide your order number to expedite the process. If the item has already been shipped, unfortunately, we will not be able to cancel or modify the order. However, you may still return the item following our standard return policy. We recommend reviewing our return policy for further details on how to initiate a return or exchange. Our customer service team is available to assist you and answer any additional questions or concerns you may have.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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