What is the return policy for defective phones?
Our return policy for defective phones is customer-centric and hassle-free. If you receive a defective phone from Onlinephonestore.com, we understand your frustration and provide a simple solution for your convenience. Within 14 days of delivery, you can initiate a return request through our website or by contacting our customer support team. We will gladly offer a full refund or a replacement phone, depending on your preference. To ensure a smooth return process, please make sure to provide all the necessary details and securely package the item in its original packaging. Our dedicated team will promptly handle your request and keep you informed throughout the process. At Onlinephonestore.com, our aim is to provide you with the best shopping experience, even when unexpected issues arise with your purchase.
Answered Nov 2, 2023
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