What is your return policy?
Our return policy at Onlinediscountmart.com is designed to ensure our customers' satisfaction. We accept returns within 30 days of purchase for a full refund or exchange, provided the item is in its original condition and packaging. To initiate a return, customers can contact our customer service team via phone or email, who will guide them through the process. We offer free return shipping for defective or incorrect items. For non-defective returns, customers are responsible for the return shipping costs. Once we receive the returned item, we will inspect it and process the refund or exchange within 5 business days. We take pride in our commitment to customer service and strive to make the return process as hassle-free as possible.
Answered Nov 2, 2023
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