What is your return policy?

Our return policy at Onehanesplace.com is designed to ensure customer satisfaction. We understand that returns may be necessary for various reasons, and we strive to make the process as convenient as possible. We offer a 60-day return window from the date of purchase, during which customers can return unworn and unwashed items with original tags attached. However, some items, such as intimate apparel, swimwear, and personalized items, are not eligible for return due to hygiene and customization reasons. To initiate a return, customers can fill out a return form online or contact our customer service team for assistance. Once the return is approved, customers can choose between a refund to their original form of payment or store credit. We hope this policy provides peace of mind and encourages confident shopping on our website.