What happens if a door is damaged upon delivery?

When a door is damaged upon delivery, it is important to address the situation promptly to ensure resolution. It is advisable to inspect the door thoroughly as soon as it is unpacked, checking for any visible defects, scratches, or warping that may have occurred during transportation. If damage is observed, the first step is to document it carefully, taking clear photographs that capture the extent and nature of the damage. This documentation will be helpful for any claims or discussions regarding the issue. Typically, companies like Omega Professional Doors SRL have specific policies in place regarding damaged goods. It may be necessary to report the damage to the delivery service or the retailer from whom the door was purchased. Often, companies will offer options such as replacement or repair, depending on the severity of the damage and their policy guidelines. It is also important to notify them within a certain timeframe, often stipulated in their terms and conditions. For more detailed information on how Omega Professional Doors SRL handles damaged deliveries, visiting their website could provide clarity on their specific procedures and policies. This can help ensure that any claims or discussions are handled efficiently and in accordance with their established practices.