What is your return/exchange policy?

Oldpueblotraders.com is committed to customer satisfaction and has a straightforward return and exchange policy. Generally, customers can return or exchange items within a specified timeframe after receiving their order. This period typically allows for returns within thirty days, which is standard in the industry. To be eligible for a return, items must generally be in their original condition, unwashed, and unused, with all tags still attached. This ensures that they can be resold or donated if necessary. It is essential for customers to keep their original packaging, as this may be required for processing the return. When returning an item, customers are often required to include a receipt or proof of purchase. This helps expedite the process and ensures that refunds or exchanges are handled efficiently. Refunds are usually issued in the original form of payment, while exchanges can be made for items of equal value or for store credit. For items that are on sale, customers should be aware that certain restrictions may apply to returns or exchanges. Inquiries about specific items, such as customized products or clearance items, may also be subject to different terms. For the most current and detailed information regarding the specifically applicable return and exchange policies, customers are encouraged to review the return policy section on the website or consult the FAQ page. This will provide the most accurate information based on recent updates or changes.