What is your return/exchange policy?
Asked 6 months ago
Our return/exchange policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Oldpueblotraders.com, you may return it within 60 days of receipt. We accept returns/exchanges for items in their original condition with tags attached. To initiate the process, simply complete the return/exchange form provided with your order and enclose it with the item(s) you wish to return. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs. We recommend using a trackable shipping method for safe returns. Once we receive your return, we will process the refund or exchange promptly. If you have any further questions or need assistance, our customer service team is available to help you.
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