What is the cancellation policy for rentals?
Asked 6 months ago
Our cancellation policy for rentals at Officewonderland.com is as follows: If you need to cancel your rental reservation, please notify us at least 48 hours in advance. If you cancel within this window, you will receive a full refund of your payment. In case of cancellations made less than 48 hours before the scheduled pick-up time, a cancellation fee may apply. This fee will be determined based on the specific rental item and duration. If a cancellation is made after the rental has been picked up, no refund will be provided. We understand that unforeseen circumstances may arise, and we strive to be fair and accommodating to our customers. Therefore, we encourage you to contact our customer service team as soon as possible in case of any cancellations or changes to your rental reservation.
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