What is your return policy?
Our return policy at Oceanminded.com is designed to ensure customer satisfaction. We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as when received, and in its original packaging. Customers are responsible for return shipping costs unless the item received was damaged or defective. To initiate a return, customers need to contact our customer support team with their order details and reason for return. Once the return is approved, a refund will be processed to the original method of payment. We aim to provide a seamless and hassle-free return experience for our valued customers.
Answered Nov 2, 2023
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