What is your return policy?
Our return policy at Nutrition Wholesalers is designed to ensure customer satisfaction. We accept returns within 30 days of the purchase date for most unopened products. However, certain items such as perishable goods, supplements, or products explicitly marked as non-returnable may not be eligible for return. To initiate a return, customers are required to contact our customer service team and provide the order details. Our team will guide customers through the return process, including issuing a Return Merchandise Authorization (RMA) number. Once the returned items are received and inspected, customers will be eligible for a refund, store credit, or replacement, depending on their preference. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Overall, we strive to provide a hassle-free return experience for our valued customers.
Answered Nov 2, 2023
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