What is your return policy?

Our return policy at Nostalgicimpressions.com aims to ensure complete customer satisfaction. We understand that sometimes a product may not meet your expectations or may arrive damaged. In such cases, we gladly accept returns within 30 days of purchase. To be eligible for a return, the item must be unused and in its original packaging. Custom-made or personalized products, however, cannot be returned unless they are defective. To initiate a return, simply contact our customer service team with your order details. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or our error caused the return. Once we receive and inspect the returned item, we will promptly issue a refund or provide a replacement based on your preference. Your satisfaction is our utmost priority, so we strive to make our return process as hassle-free and efficient as possible.