What if I received a damaged or incorrect item?

If you happen to receive a damaged or incorrect item, we apologize for any inconvenience caused and are here to assist you promptly. Please reach out to our customer service team within 5 days of receiving your order. The team will guide you through the return process and provide a prepaid return label if necessary. Once the damaged or incorrect item is returned to us, we will gladly replace it at no additional cost. If a replacement is not available, we'll issue a refund for the item. We strive to ensure that all our customers are satisfied with their purchases, and we appreciate your understanding and cooperation in resolving any issues that may arise.