What is your return policy?

Our return policy at Nextwarehouse.com allows customers to return most products within 30 days from the date of purchase. To be eligible for a return, the item must be unopened, unused, and in its original packaging. However, certain products such as software, CDs, DVDs, and video games must be returned within 7 days. Additionally, some items may be subject to a restocking fee, which varies based on the product category. Customers are responsible for return shipping costs unless the return is due to an error on our part. To initiate a return, customers can contact our customer service team or submit a return request through their online account. Upon receipt and inspection of the returned item, we will issue a refund within a reasonable timeframe.