How do I troubleshoot internet connectivity issues?

Asked a year ago
If you are experiencing internet connectivity issues, the first step is to check your modem and router to ensure they are powered on and properly connected. Try restarting both devices and see if that resolves the issue. Next, check to see if other devices in your home are able to connect to the internet or if the issue is isolated to one device. If necessary, try resetting your modem and router to factory settings. Additionally, ensure that your internet service plan is active and that there are no outages in your area. If the problem persists, contact your internet service provider for further assistance.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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