What is the refund policy for Nexcess.net LLC?
Nexcess.net LLC offers a customer-friendly refund policy to ensure the utmost satisfaction. For shared hosting plans, customers are entitled to a full refund within the initial 30 days of service activation if they are not completely satisfied. However, it is important to note that domain registration fees and any setup fees are non-refundable. Additionally, all customers have the freedom to cancel their hosting service at any time beyond the initial 30 days and will be refunded the unused portion of their hosting fees. For dedicated servers and VPS plans, the refund period is shorter, allowing customers 14 days to request a full refund for any dissatisfaction. Nexcess.net LLC aims to provide top-notch services to its customers while maintaining a fair and transparent refund policy.
Answered Nov 2, 2023
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