What is your return/exchange policy?

Our return/exchange policy at Newlevelmotorsports.com is designed to ensure customer satisfaction. If you are not fully satisfied with your purchase, you can return the item within 30 days of receipt for a refund or exchange. The product must be in its original condition, unused, and in the original packaging. Please note that certain items such as electronics, special orders, and custom-made products may have different return/exchange policies. Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the product is defective or there was an error on our part. To initiate a return or exchange, please contact our customer service team, who will guide you through the process. We strive to provide a hassle-free experience and ensure that our customers receive products that meet their expectations.